There may be times when requests to the API are not successful, due to a variety of reasons. In all cases when an error occurs, our API will return an appropriate HTTP status code and an error message description. For most errors, such as if a resource is not found, the API will return a 404 status code.
Below you can find an overview of possible error codes and what they mean.
If this list didn’t show what you need, please contact support@saltoks.com
HTTP Status code | Error code | Description |
|---|---|---|
| 400 | 1100 | The request received is invalid |
| 404 ??? | 1101 | Value of '{parameterName}' is invalid. |
| 400 | 1102 | The OData filter format is invalid. |
| 401 | 1500 | Unauthorized request |
| 400 | 1501 | Activation code invalid |
| 500 | 2201 | An internal error has occurred. Please contact the administrator |
| 403 | 2203 | Operation cannot be executed. |
| 400 | 2204 | Iq tree is invalid |
| 400 | 2205 | Offline access is invalid |
| 400 | 2206 | Replace iq is invalid |
| 400 | 2207 | Ava update is invalid |
| 400 | 2208 | IqActivationException |
| 400 | 2209 | Delete iq prerequisites are not met |
| 400 | 2210 | Site cannot be accessed if not released |
| 200 | 2211 | Tenant Certificate Sync failed for Iq |
| 403 | 2212 | You cannot access this feature on this site at this moment because you don’t have a valid subscription. |
| 400 | 2213 | Pod with this name already exists in site |
| 400 | 2214 | Locks can not be added to the pod because they are not part of the site |
| 400 | 2215 | At least one Pod Member must have an email. |
| 400 | 2216 | Can not add the same user to the Pod twice. |
| 400 | 2217 | Can't add member(s) to the Pod. They belong to another Pod in this site already. |
| 400 | 2218 | Can not add the same tag to different Pod members. |
| 400 | 2219 | New guest limit must be equal to or higher than the current number of guests. |
| 403 | 2220 | Can not perform this operation on the site user because they are a pod member. Please remove them from the pod first. |
| 400 | 2221 | Can not add all guests. Max guest amount reached for pod. |
| 400 | 2222 | Locks can not be used because they are not part of the pod. |
| 400 | 2223 | Migration aborted |
| ??? | 3010 | ClpFunctionException ??? |
| 500 | 3101 | Ccc generic exception |
| 408 / 404 / 400 / 403 / 500 | 3102 | Ccc command failed due to iq error. |
| 403 | 3103 | Ccc operation cannot be executed. |
| 404 | 3104 | Ccc entity not found |
| 400 | 3105 | Iq is offline it is not connected to CCC |
| 500 | 3201 | RequestFailedException ??? |
| 400 | 4101 | Invalid try to send a message |
| 400 | 4201 | We could not invite the user |